Terms and Conditions

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L’Artemis Studios – Terms & Conditions

Booking & Deposits

• All bookings require a non-refundable deposit to secure your appointment. This deposit is deducted from the final balance.
• Bookings are only confirmed once the deposit has been received and a confirmation email has been sent.
• For bridal bookings, we recommend scheduling your trial at least 6-9 weeks before your wedding day.

Payment

• 50% Deposit is required prior to your appointment or event date, unless otherwise agreed.
• We accept payments via our website, bank transfer or other secure methods outlined at the time of booking.
• Late payments may result in cancellation or additional fees.

Travel Fees

• All mobile makeup and hair services include basic travel fees within 20 -50km in the Sydney region.
• Additional travel charges apply for distances beyond this range and will be quoted at the time of booking.

Cancellations & Rescheduling

• Deposits are non-refundable if cancelled within 24 hours.
• Cancellations made with less than 7 days' that require a distance further than the 20-50km radius of the Sydney region may incur a 50% cancellation fee.
• Cancellations within 48 hours or no-shows will be charged 100% of the total booking.
• Rescheduling is subject to availability and must be requested with at least 48 hours notice.

Trials

• Trials are available and highly recommended for bridal bookings.
• A trial does not guarantee availability for the event date unless that date is also secured with a deposit.

Studio Use & Collaborations

• Studio hire is available for select bookings and collaborations. This must be arranged in advance and approved by L’Artemis Studios.
• Respect for the space and cleanliness is required at all times. Any damages or misuse may result in additional charges.
• Space can be hired by the hour.

Hygiene & Safety

• All tools and products are sanitised and handled according to professional hygiene standards.
• Please notify us in advance of any allergies, skin sensitivities, or health conditions that may impact your service.

Photography & Social Media

• L’Artemis Studios reserves the right to take and share behind-the-scenes photos/videos for promotional use (with client consent).
• If you do not wish to be photographed or tagged, please let us know in writing before your appointment.

Liability

• While every care is taken, L’Artemis Studios is not liable for any allergic reactions, skin sensitivities, or complications arising from our services.
• Clients are responsible for disclosing all relevant medical and skin information prior to services.

Contact

For questions, quotes, or changes to your booking, please contact us
📧 info@lartemis.com.au
📍Via our website contact form